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Privacy Policy for Maze Effective Date: 15/12/2025 At Maze, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application, Maze: Your Ultimate Chat Companion. By using our services, you consent to the data practices described in this policy. 1. Information We Collect 1.1 Personal Information When you create an account or use our services, we may collect personal information such as: Name: To personalize your profile. Email Address: For account verification and communication. Phone Number: To facilitate account recovery and enhance security. Profile Customization Data: Information you choose to provide to personalize your profile. 1.2 Usage Data We may collect data about how you access and use the application, including: Log Data: Your IP address, browser type, operating system, and access times. Device Information: Information about the device you use to access Maze, including device model, operating system version, and unique device identifiers. Usage Activity: Information about your interactions with the app, such as chat frequency, duration of calls, and group participation. 2. How We Use Your Information We use the information we collect for various purposes, including: To Provide and Maintain Our Service: Ensuring that our app functions correctly and provides a seamless user experience. To Personalize Your Experience: Customizing your profile and chat experience based on your preferences. To Improve Our Services: Analyzing usage data to enhance features and overall performance. To Communicate with You: Sending you updates, promotional content, and important notifications regarding your account. To Ensure Security: Monitoring for suspicious activity and protecting your information from unauthorized access. 3. Sharing Your Information 3.1 With Third Parties We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances: Service Providers: We may share information with third-party vendors who assist us in operating our app, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 3.2 Group Chats In group chats, your messages and profile information will be visible to other participants in the chat. We encourage you to be mindful of the information you share in these settings. 4. Data Security At Maze, we prioritize the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information, including: End-to-End Encryption: All messages, voice, and video calls are encrypted to ensure that your conversations remain private and secure. Access Controls: We limit access to your personal information to authorized personnel only. Regular Security Audits: We conduct periodic assessments of our security practices to identify and mitigate potential vulnerabilities. 5. Your Rights You have certain rights regarding your personal information, including: Accessing Your Information: You can request a copy of the personal information we hold about you. Updating Your Information: You can update your profile information directly in the app or by contacting us. Deleting Your Information: You may request the deletion of your personal data, subject to our legal obligations to retain certain information. Opting Out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. 6. Children's Privacy Maze does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us. 7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. 8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Maze Support Team Email: [support@maze.chat] Address: AS APP HOLDINGS LIMITED, 10-16 TILLER ROAD, LONDON, E14 8PX By using Maze, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for being a part of the Maze community, where your conversations matter!